رحت على الفرع تاع ضاحية الامير راشد. اول اشي طلبت الاوملت بدون بصل وكتير اكدت انه يكون بدون بصل اكتر من مره. لما اجا الطلب كان مليان بصل من اول لقمه. ناديت الشب وقلتله. اخدو وجابلي واحد تاني. قسمت اول لقمه طلعلي شعره. طبعا قرفت وما اكلت بالمره. والويتر شاف والموظفين اني مش صايبه صحني. ما كلفو حالهم يسألو شو المشكله . وحدا من الناس المعي كمان طلعلو شعره. والويتر بتكون تحكي معه بنص حكيك بروح :/ اسوء واقرف مطعم.
this is my ongoing experience with DHL
in the 6th of January I sent a shpt to UK, they told me it's going to arrive in 4 days max. well till now the shpt is not revived by the exported. they sent it on the 6th of January under the waybill number , then It was stuck in the EAST MIDLANDS - UK from January 9th till Jan 17th !, then they decided to ship it back to me!, I have provided them with the exporter contact details and everything but they didn't contact the person !, they shipped it back ! then after I was so upset, they attempted to ship it again to UK under another waybill number
it was on Jan 21th, they told me it's also going to take 2 working days for customs formality in Jordan. today is the 24th and the shpt haven't left Jordan yet !!
I am ZERO satisfied, I asked for the Item to be brought back to me and to have a full refund but they told me that they already arranged the customs declaration !! ...
I'm so displeased cause I shouldn't have to pay that much for such service,if i wanted to wait that long for the item to arrive I would have send it by the normal mail and it would have cost less, I am paying four times more than the normal mail to deliver it quickly, the normal mail would have taken 10 days till the item arrives to UK , now it took me more than 18 days with four times more money to pay !
it's so unfair and I demanded them for a refund whether they delivered the item to UK or brought it back to me because either way I'm aggrieved !
they wasted my money, time, nerves and patience and now they are not willing to give me a refund after all they did
so depressing and annoying i'm so displeased and all that is happening is not fair