phenomenal! I loved everything about it, from the friendly staff to the tasty food, mesmerizing view and affordable price! this cafe has it all! they made a mistake with our order and brought us something other that we have ordered and some extra things we ddnt ask for however we asked them to take the food back but they absolutely refused acknowledged their mistake and it was on the house which is absolutely nice of them
atmosphere and decorations were absolutely nice, however the good quality was avg, I ordered frekeh and it wasn't that great actually it was not seasoned well, the service was slow! like really slow! the only thing they were fast at is getting the bill
my sister went to get a prepaid E-card, she filled all the needed information, paid her fees and they asked her to come back in 7 days, she did however the minute she arrived they informed her that the card isn't ready and it will be ready in God knows when! they ddnt even apologize nor offered any kind of compensation, they ignored her complains completely, I guess the culture of good customer service isn't something they have ever heard about, how rude!
it's all about the experience of rajeen that makes me come back each time, I have to say that it's quite expensive place but the food is so worth it, I highly recommend going there for an authentic oriental experience!
personally I'm in love with Asian food and being a Chinese food addict lead me to look for the best places that serves it in Amman, I found that pf changs is simply the best among them for many reasons! their shrimp dinamite is soo Good, your mouth will drown with the flavors explosion u will go through when u get ur first bite
I used to go with my friends to fuds for their nachos, I think they serve the best nachos in amman but that's pretty much it, their burgers are dry, plain and not that much impressive! the staff are nice though and the prices are generally reasonable
I went to this place for iftar, now to be fair I know that many restaurants go out of control during Ramadan but this one was absolutely horrible on so many levels.
first: they refused to make reservations for a table on the phone so whoever finds a table keeps it, unfortunately I got stuck in the traffic and couldn't make it so early so I had to wait for a whole 45 minutes before finding a table
second: I got my food a whole hour after ordering it and thats wrong on all levels, the staff was a total mess and not cooperative.
third: I got my food and it was icy and without any significant flavors! the mash potato was freezing, the chicken was plain , the steak was tasteless and dry, just horrible :/
I only wish if they gave us a discount or anything to reconcile the bad service we went through during iftar but they ddnt.
the cool thing about it is that it has affordable prices, juicy burgers, wide range of beverages and nice staff!
what not so cool about it is that it's menue is limited and lacks the variability other than that it's my favorite burger place in Amman.
whenever I'm craving sea food I head to sara down town, however I always think twice before going there due to many factors
1- bad service and lack of hospitality from the staff
2-lack of good hygen
3-delay of food
but to be fair the food their is good and sometimes it's worth the wait, the prices are average as well.