Need alot of work on cutover service
Specialy with aging parents being accompanied by an adult for treatments.
It seem some of the staff where bothered by questioning in what is being done behind closed doors with out me being there to understand or provid how long things are taking
Both my parents had bleeding issues from injection due to blood thinner medications and my father had a allergic reaction to the injection he took
I pointed all these issues during my visit to the office manager that immediately got defensive and I had re explain to him that my parents are older and all communication need to be directed to me. 3 1/2 hour spent there with constant request to be informed of what is taking place where meet with lack of respect to me and my parents as patients and customers. 3 1/2 is a long time for aging patient with medical issues
I left with zero applogy or confirmation that the issue was resolved with the staff.
The only clear communication that was done in lighting speed is request for paying the bill before anything was preformed and before you could take a seat.
Older parents and kids need adults suoervision with them in the room, train your staff to accomidate it.
I also witnessed miss treatment to other patient by other staff, and as a medical facility there should be zero policy to such behavior
I was excepting much better service
خواتي التنتين واخوي وانا عملنا عنده تصحيح بصر. خدمات رائعة المكان نضيف ومواعيد ممتازة وبذكرو الواحد قبل بيوم بالموعد. تقريبا سعر العمليه كان 500 وما كان عندي مشاكل بعيني. بس اختي كان عندها شوية مشاكل بعينها كلفتها 650 طبعا السعر غير الادوية والقطرات. بنصح اي حدا بده يصحح بصره يروح عندهم
مركز كتير مرتب و نظيف و الاخصائيين فيه كتير محترفين امي بتروح عنده كل فترة مشان عينها لفتح مجرى الدمع و لاي شي تاني كتير شاطرين و متساعدين و اهم شي بشوشين و تعاملهم رائع و المركز كتير ديكوراته حلوه و موقعه معروف بس هي المنطقه شوي ازمة بما انا بجنب سيفوي السابع