Very bad experience .. the worst experience ever ..
it took me (till today) around 40 days to issue a credit card .. which is usually takes max 7 days .. till this moment I haven't received it .. I'm calling the bank on a daily basis with no luck at all .. they have the same reply always (will be issued tomorrow) .. and that tomorrow has not come yet .. I complained in writing and via phone also no one is interested .. what a shame such a good bank with such a very horrible and very bad services ..
What a horrible branch??!! I went today at 8:35 in the morning to deposit a cheque and it took me more than 30 mins to finish the depositing process??!!!
Only 3 client were in the queue and 2 employees were serving.
The problem started when the employee on the right side dropped his (water or coffee) on his desk and obviously on the bank/clients papers (another 7 mins of delay)!!!!
Finally I reached the front desk , it took her 6 mins to deposit the cheque in my account where at other banks it wont take more that 2 minutes, I asked her for a statement and she told me its not from here you should go to the (Sabaya) on the other side,Shall I wait another 30 mins to have a statement??
I can't imagine myself going again to this bank/Branch unless if I want to withdraw my account specially when the branch manger was enjoying his cigar in the morning with his coffee.