As a person who lived most of her life in America, Hala's Treats wins when it comes to western baked goods by far! I probably go there more than I should too be fully honest. Their cheesecakes are delicious, my go to usually. I also recommend their salted caramel chocolate cake! Although the place is a little pricier than other bakeries such as Sugar Daddy's or Rawan Cake, it is worth it ! Their staff are super friendly, the shop is always clean, decorated beautifully and the staff always make sure to wear gloves when deals with the baked goods. Nothing bad to say about Hala's Treats!
As an architect, I was mesmerized by the interior pictures that had been posted about Hala's treats. Moreover, I was taken in by the mouthwatering pictures of its food! Hence, a couple of friends and myself decided to visit it full of excitement . However, I was let down by multiple things. First, the staff are not welcoming at all and are extremely, extremely rigid. One nearly feels embarrassed to ask about things! Second, there were a lot of cakes which made us extremely excited! however, the moment we wanted to order we were surprised that 90% of them are not to be cut because the policy is that the cakes remain intact for any customer who wished to buy it as a whole. This left us with three cake slices to choose from. Total let down! Thirdly, at 1:00 there were only three types of sandwiches to choose from. When I asked about the other options written down, he said they were sold out. So was the case with the Mushroom tarts. I understand that this would happen at 4:00 or even 3:00 but at 1:00? I mean the day has just started. After showing my discontent, the chap told me that he could ask for it to be made.
We had three salads, 5 sandwiches, coffees ,one pecan tart piece and mini cheesecakes and the bill went up to 105 JD's. which I do think is overpriced.
To be honest though, the pecan tart was out of this world, so was the lettuce, goat cheese and date salad. Delicious! However, the cheese cake base was extremely soggy, the sandwiches had stale bread . As a coffee connoisseur, I would rate its coffee as nearly ok. The beans didn't taste fresh nor aromatic. I don't think they are pure Arabica beans, maybe mixed with Robusta.
The interior is the winner nonetheless, really beautiful. However concerning expected food level and service, purely a let down!
Finally a place in amman that is AMAZING!! Best food ever!! Yummy cakes and sweets!! My favourite place for lunch!! Great sandwiches and most creative salads ever!! Decor is out of this world!! Great customer service and best hostess in town!!! Highly recommended!!
The place is unique and classy, there is no doubt about it and the menu is also tasty and very pricey. It's not for everyone for sure and it's shameful that every time something opens they set the bar for their type of customers like this. They use fine ingredients and expensive products but I'm sure with a bit of effort they can do tasty stuff for average people as well. Also had very bad customer service experience over the phone and for custom made birthday cakes I feel like they are not quite there yet! The owner will try to make something she likes or not but not what u like! So again, a bakery is a bakery at the end of the day and it should be for everyone and be open to clients requests! That's just my personal opinion.
I like the food and the decor, but everything is way overpriced. I have many friends who have been there once or twice, and decided never to go back again due to the pricey menu. Very disappointing really to have to pay for mini cupcakes (with a particular emphasis on mini) almost JD2. This is Amman not London.